Communication

Communication is key when it comes to maintaining relationships with your congregation. Ministry Tracker bundles all the communication tools you need into one location so that you can easily connect with anyone, regardless of your technological abilities.

Email

Email is by far the most popular way users communicate to and within their organization. There is no additional charge to use the email system, and there is no cap on the number of emails you can send or number of recipients per message.

Ministry Tracker’s email system has five key features:

  1. Reliability—Ministry Tracker keeps your messages from being flagged as spam or junk mail, ensuring they get to your recipients’ inboxes.
  2. Tracking—track who has received your messages, who has read them, and who has communicated that they don't want to be on your list anymore.
  3. Logging—see all the activity logs involved with a message so that errors or issues can be immediately addressed.
  4. Personalization—personalize your emails so that individual members’ names appear in the greeting.
  5. Scheduling—schedule a message for later delivery so you can knock out multiple emails in one sitting.

Text

Text messaging is an increasingly popular choice for communication among our users.

Our most popular service by far is proTXT℠. Not only can you communicate to your congregation with it, but they can text in for event attendance and registration, and you can conduct live polling. All this communication comes from your own 10-digit number (with the Pro subscription) so that people will recognize the number when they receive a message, and they can text back to your number. The service requires a one-time number purchase and setup fee, and a monthly/annual subscription to maintain the number. Each message sent or received is 1.5¢ per recipient, or $1.50 per 100 recipients. Text credits are purchased in incremental blocks no smaller than 100 credits.

The basic text plan included with every subscription is pay-per-text. Texts cost 2.5¢ per recipient, or $2.50 per 100 recipients. Text credits are purchased in incremental blocks no smaller than 100 TXT Credits. To use this service, you must know the carrier (i.e. Verizon, AT&T, etc.) and phone number of the recipient. All responses to your messages are sent to an email address designated when the message is sent.

Voice Calling

Our voice calling feature allows you to send a recorded call out to your whole congregation or a specific group at once, instead of individually. You can record your message right in our software or upload a file from your device. You can make a call from Ministry Tracker’s outgoing phone number, validate your current phone number, or set up a new local number from which to make calls.

Calls cost 8¢ per minute per recipient, or $8 per 100 minutes. Call credits are purchased in incremental blocks no smaller than 100 credits. Subscribe to a calling plan to get credits as low as 5¢ per credit.

Mail

Save time and money on mailing. Print address labels to a standard printer, directly to a Dymo LabelWriter, or right onto envelopes. Combine individuals at the same address to avoid sending duplicates, and adjust the address heading to match your intended recipients. The mail feature offers numerous options for formatting your labels just how you want them.

Detailed Features

Communication dropdown menu Dropdown menus throughout the software allow you to quickly send emails, texts, and voice calls. You can send to individuals or whole groups at once.
Recipient logs Easily review recipient logs for a particular message to see who was on the list to receive a message. You can see the delivery status of emails, calls, and text messages sent from a proTXT℠ number.
Placeholders Use name placeholders in email messages to personalize the message for your recipients.
Spam avoidance Making sure your messages are delivered is important. proTXT℠ allows us to use spam-filter avoidance techniques like adding additional spaces or periods, RanDoM capitalization, and more to vary the character count and make your messages less likely to be filtered by carriers.
Attachments Include up to 5 file attachments (9 MB combined file size) with your email.
Templates Save multiple email bodies as templates so that you can easily send a pre-formatted message.
HTML emails Use the standard email editor or upload your own HTML source for your emails.
Scheduled messages and calls Schedule your newsletters or updates for a specific date and time. You can also cancel them after they are scheduled but before they’re sent. (Scheduled text messages can also be cancelled, but the text credits are non-refundable.)
Message preview Preview your messages before you send them to check for errors and to ensure you have the correct recipient list.